Shipping & Returns
Shipping Policy
We are dedicated to providing you with a seamless shopping experience, from the moment you place your order to the delivery to your doorstep.
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We quickly process orders within 1-3 business days (excluding weekends/holidays) according to the date the orders are received. We offer standard shipping options through USPS, UPS, and FedEx. Transit times are determined by the respective carriers and typically vary depending on your location and the time of year. Please keep in mind that shipments may take longer during holidays or in cases of inclement weather.
Once your order is shipped, you will receive a tracking number to monitor its progress. For specific details on estimated delivery times for your region, we recommend checking the websites of USPS, UPS, or FedEx.
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We take great pride in ensuring your home decor purchases arrive safely at your doorstep. When packing your order, we are conscious of the pricing and strive to be efficient with packing materials while keeping our costs low and your products safe. To align with our commitment to sustainability and cost-effectiveness, we occasionally recycle boxes and packing materials. This not only helps us reduce waste but also ensures that your beautifully curated, found vintage or home decor pieces reach you in perfect condition. We believe that careful and eco-friendly packing is a reflection of our dedication to both quality and the environment. You can rest assured that we prioritize both the protection of your purchase and the environment.
Feel free to reach out to our customer support team if you have any specific shipping inquiries or special requests. We are here to assist you every step of the way.
Return & Exchange Policy
All items are final sale. WE DO NOT accept returns, exchanges, or cancellations. However, please contact us immediately if you have any problems with your order. Our collection of vintage and antique found items are carefully curated and we provide all known information about each piece to ensure you have the details you need before making a purchase. Please contact us with any questions prior to purchase if you have any questions or concerns.
We take pride in crafting unique wood furniture and home decor that fits seamlessly into your Organic Modern and Rustic Farmhouse. Before making a final purchase, we strongly encourage you to read the product description and examine all photos closely to ensure the item meets your expectations. Refunds will only be available if the item arrives broken or has damages that were not originally present in the listing/photos. If the item does arrive damaged, please contact us within 3 days of receipt with photos of the damage, and we will assist you in processing the return or exchange.
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Many of our items are custom made or personalized, including home decor, signs and furniture. If you request a special order, once work has begun your item is no longer able to be cancelled or returned.
Items purchased from show locations are final sale.
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Your satisfaction is essential to us, and we strive to make your shopping experience as smooth and enjoyable as possible.